---
title: "Product Compliance"
slug: "product-compliance"
updated: 2024-03-06T18:20:57Z
published: 2024-03-06T18:20:57Z
canonical: "docs.winedirect.com/product-compliance"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.winedirect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Product Compliance

**-Under Construction-**

Check our [Bi-Weekly Update Log](https://docs.winedirect.com/developer-docs/docs/biweekly-update-logs) for what's new!

Once ShipCompliant has been successfully connected with WineDirect, a new icon will appear next to every SKU on the product list page. Initially, every product will have an orange symbol, indicating that it is not synced within Shipcompliant.

![](https://cdn.document360.io/7485bb4a-23de-4afb-8cc6-1aefa93abbfa/Images/Documentation/Screenshot%202023-10-13%20at%2010.40.11%E2%80%AFAM.png)

## Syncing Products with ShipCompliant

To comply, every product must be duplicated from the WineDirect account to the ShipCompliant account. To create a duplicate product in Shipcompliant, click the **ellipsis (...)** at the far right of a product and select '**Sync to Shipcompliant**.' ![](https://cdn.document360.io/7485bb4a-23de-4afb-8cc6-1aefa93abbfa/Images/Documentation/Screenshot%202023-10-13%20at%2010.48.22%E2%80%AFAM.png)

Once selected, a banner will appear at the top right of the screen, indicating that the product has been added to the sync queue.

![](https://cdn.document360.io/7485bb4a-23de-4afb-8cc6-1aefa93abbfa/Images/Documentation/Screenshot%202023-10-13%20at%2010.49.49%E2%80%AFAM.png)

Refresh the page, and the symbol next to the product's SKU will indicate the compliance status.

**IMPORTANT NOTE:** Every product has to be individually synced using the process above. A solution to bulk sync products is being developed.

### Product Compliance Status

There are three potential statuses for a product to be in when ShipCompliant is connected with WineDirect.

1. Green - The product has been successfully synced with ShipCompliant
2. Orange - The product has not been synced with ShipCompliant, and the user needs to attempt the sync.
3. Red - Product sync has failed. The user needs to ensure that they set the ShipComplaint product type in the product's profile.

## ShipCompliant Product Types

To ensure a successful product sync with ShipComplaint, a **ShipCompliant Product Type** must be selected in the pricing section of a product's profile. ![](https://cdn.document360.io/7485bb4a-23de-4afb-8cc6-1aefa93abbfa/Images/Documentation/Screenshot%202023-10-13%20at%2011.17.35%E2%80%AFAM.png)

This field will only appear in a product's profile once a successful connection between WineDirect and ShipCompliant has been made. These product types are from ShipComplaint, and a user must select from the dropdown.