--- title: "Club Members" slug: "club-members" updated: 2023-03-29T18:01:24Z published: 2023-03-29T18:01:24Z canonical: "docs.winedirect.com/club-members" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.winedirect.com/llms.txt > Use this file to discover all available pages before exploring further. # Club Members This report will allow you to view your club members. You can view your club members' details based on a specific date range. --- Running the Report 1. Go to **Reports > Club Members > Club Members** 3. Adjust the dates, or click **Manage Filters** and **Manage Reports Columns** to customize your report. 4. Click **Export** to queue your report for download. It will be emailed to you when ready. You can also **Save As** or click **Actions > Schedule** to schedule your report to generate regularly. We have several parameters you can use to get the most out of your Club Members report: | Clubs | Select the Club you want to search by, or select All Clubs. | | --- | --- | | Status | Select the Status. (Example: All Members/Active/Cancelled/On Hold) | | Signup From Date | The date the customer sign up and where you want the report to range from. | | Signup To Date | The date the customer signs up where you want the report to range to end. | Reports are exported in a CSV format. #### Here are the definitions of what will populate your Club Members report: | WebsiteName | The name of the website the club member belongs to. | | --- | --- | | Club | Club name that the customer belongs to. | | Cust # | Customer number of the club member. | | Birth Date | Birthdate of the club member. (MM/DD/YY) | | First Name | First name of the club member. | | Last Name | Last name of the club member. | | Company | Company name of the club member. | | Address | Address of the club member. | | Address 2 | The second address of the club member. | | City | A city that the club member lives in. | | State | State that the club member lives in. (XX) Ex: California - CA | | Zip | Zip code/Postal of the club member. | | Phone | Phone number of the club member. | | Email | Email address of the club member. | | ShipTo | Option selected for the shipping of the order. (Billing Address, Pickup, other address) | | Ship Birth Date | Birthdate of the customer to whom the order is being shipped. (MM/DD/YY) | | Ship First Name | First name of the customer that the order is being shipped to. | | Ship Last Name | Last name of the customer that the order is being shipped to. | | Ship Company | Company name of the customer to whom the order is being shipped. | | Ship Address | Address of the customer that the order is being shipped. | | Ship Address 2 | The second address of the customer that the order is being shipped to. | | Ship City | A city that the customer lives in that the order is being shipped to. | | Ship State | State that the customer lives where the order is being shipped to. (XX) Ex: California - CA | | Ship Zip Code | Zip code/Postal of the customer that the order is being shipped to. | | Ship Country | Country of the customer that club orders are being shipped to. | | Ship Phone | Phone number of the customer to whom the order is being shipped. | | Ship Email | Email address of the customer that the order is being shipped. | | Shipping Strategy | Shipping Strategy was chosen for club membership. | | Shipping Type | Shipping Type is chosen for club membership. | | Credit Card Type | The type of card used for the transaction. (Visa/MasterCard/AmericanExpress/Discovery) | | Credit Card | The number of the card used for the transaction. (XXXX XXXX XXXX 5454) This is encrypted; only the last four digits will be visible. | | Expiry Mo | The month that the card expires. (MM) | | Expiry Yr | The year that the card expires. (YYYY) | | Name On Card | Name of the cardholder. | | Last Processed | Date their credit card was last processed. | | PrePay | Is the membership a Prepay membership? (Yes (Number of Prepay SKU)/No) | | Shipments | How many Shipments have they received, and whether the membership is ongoing or prepaid? (Ie. 2 / 3 = Two out of three prepay shipments have been sent, 1 / Ongoing = One shipment has been sent on an ongoing membership) | | Sign Up Date | Date for signing up for the Club. | | On Hold Start | Start date of a hold if there is a hold on the membership. | | On Hold End | End date of a hold if there is a hold on the membership. | | Retain Privileges | Yes/No - Indicates if the club member still receives club discounts and promotions but does not qualify for club shipments. | | Cancel Date | Date of membership cancellation. | | Product Discount | Discount on products chosen for Club Processing. (This does not apply to average website orders) | | Shipping Discount | Discount on shipping chosen for Club Processing. (This does not apply to average website orders) | | Pickup | Yes/No | | Pickup Location | The location is chosen for the club member to pick up. | | Pickup Location Code | Location code of the pickup location. | | Sales Associate | Name of the associate that sold the membership. | | Source Code | Free-form text to track club members. | | Gift | Yes/No - Indicates if membership is a gift membership. | | Gift Message | A gift message sent to the gifted recipient (appears on the packing slip) | | Notes | Any additional notes added to this club membership. | | Cancel Reason | Reason for membership cancellation. | | LTV (Lifetime Value) | The total net profit of the club member over their entire relationship with your company. | --- ## Search For Cancelled/On Hold Only Members If you are searching for canceled or on hold only, please remember to select the appropriate status of the club members via the **Status** filter of the club members report.