--- title: "Managing Orders " slug: "managing-orders" type: "index" canonical: "docs.winedirect.com/managing-orders" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.winedirect.com/llms.txt > Use this file to discover all available pages before exploring further. # Managing Orders 9 articles ## [Order General](https://docs.winedirect.com/docs/order-general.md) Updated on 2023-05-29 | Published on 2023-03-29 The General tab of the completed transaction will give you an overview of the order. The information about the customer's demand, ordering, billing, and shipping address will appear on the top half of... ## [Order Payment](https://docs.winedirect.com/docs/order-payment.md) Updated on 2023-05-23 | Published on 2023-03-29 The order Payment tab after a completed transaction will contain payment information regarding the order. Payment Tab Terms Manual Mode The manual mode allows you to change the payment status of the... ## [Order Quarantine](https://docs.winedirect.com/docs/order-quarantine.md) Published on 2023-03-29 A non-compliant order will complete the payment process you have set up with your payment gateway, either Authorize (if you get payment when you ship) or Capture (if you take the money before shipping... ## [Order Shipments](https://docs.winedirect.com/docs/order-shipments.md) Published on 2023-03-29 The order shipping tab allows you to review and add tracking numbers to an order. If the order is shipped in multiple shipments, both tracking numbers can be added to the order, each as a different... ## [Order Email](https://docs.winedirect.com/docs/order-email.md) Published on 2023-03-29 The order email tab resends order information and tracking information to the customer. 1. To send the order confirmation email to the customer, check the box and click Process . 2. At other times,... ## [Order Status](https://docs.winedirect.com/docs/order-status.md) Published on 2023-03-29 The order status tab is where admin users can go to complete or cancel an order. Completing an Order Orders can be completed if they have a 'submitted' status. You will also have the option to send a... ## [Order Notes](https://docs.winedirect.com/docs/order-notes.md) Published on 2023-03-29 Use Order Notes for record-keeping purposes or share important details about a specific order with internal team members. You can also designate a Note as a Flag, which will then appear on the General... ## [Order Task](https://docs.winedirect.com/docs/order-task.md) Published on 2023-03-29 The order task section allows you to create tasks for your admin users to follow up on a customer's order. Add A Task 1. Click on the green [+] Add A Task button. 2. Fill out the form, assign the task... ## [Order History](https://docs.winedirect.com/docs/order-history.md) Published on 2023-03-29 The Order History tab shows the exact date and time for changes made to the Order by a specified admin panel user. The list of historical Changes is what has changed within the Order. Order types...