---
title: "Notification Emails"
slug: "notification-emails"
updated: 2023-03-29T17:36:29Z
published: 2023-03-29T17:36:29Z
canonical: "docs.winedirect.com/notification-emails"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.winedirect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Emails

Specify one or multiple email addresses to be notified of incoming website orders, club orders, and updates made to customer accounts. The first email listed is also repurposed as the "From" email address for outgoing communications.

 The notification email address is enabled through Website Settings and can only be edited by a user with developer access. If you don't have access or want us to update it on your behalf, please get in touch with support@winedirect.com.

---

## Admin Notifications

Admin notifications are a convenient way to track what is happening at your winery. You'll see an overview of new orders and updates made to customer accounts for each notification email. See below for the full list of admin emails sent.

 Currently, types of notifications cannot be segmented to send to different admins.

### Customer Account Changes

When a customer logs online to your store and updates various information, you'll receive an admin notification email with the corresponding details. For each email, if any information was updated, you'll see it crossed out, and the new information added by the customer will be highlighted in green. See below for examples of each email type.

- A new customer account is created.
- The customer's profile/account is edited.
- The customer's shipping address is added or edited
- The customer's Credit card is added or edited
- The customer's club membership is edited

#### CUSTOMER ACCOUNT CREATED

![](https://documentation.vin65.com/assets/client/Image/Settings/Website-Settings/Notification/adminNotification-createAccount.png)

#### CUSTOMER ACCOUNT EDITED

![](https://documentation.vin65.com/assets/client/Image/Settings/Website-Settings/Notification/adminNotification-editAccount.png)

#### CUSTOMER SHIPPING ADDRESS ADDED

![](https://documentation.vin65.com/assets/client/Image/Settings/Website-Settings/Notification/adminNotification-addAddress.png)

#### SHIPPING ADDRESS EDITED

![](https://documentation.vin65.com/assets/client/Image/Settings/Website-Settings/Notification/adminNotification-editAddress.png)

#### CREDIT CARD ADDED

![](https://documentation.vin65.com/assets/client/Image/Settings/Website-Settings/Notification/adminNotification-addCreditCard.png)

#### CREDIT CARD EDITED

![](https://documentation.vin65.com/assets/client/Image/Settings/Website-Settings/Notification/adminNotification-editCreditCard.png)

#### CLUB MEMBERSHIP EDITED

![](https://documentation.vin65.com/assets/client/Image/Settings/Website-Settings/Notification/adminNotification-editClub.png)

### New Orders

When new orders are placed online, you'll receive an email containing all of the order details. See examples of each email below.

- New order
- New club signup

#### NEW ORDER

![](https://documentation.vin65.com/assets/client/Image/Settings/Website-Settings/Notification/adminNotification-order.png)

#### NEW CLUB SIGNUP

#### ![](https://documentation.vin65.com/assets/client/Image/Settings/Website-Settings/Notification/adminNotification-club.png)

---

## "From" Email Suffix

The first email address listed as the Notification Email will be the primary "From" email on new documents created. For this reason, we recommend using a generic email address such as info@abcwinery.com or wineclub@abcwinery.com.

For example: When **johnsmith@winedirect.com** is listed as the first **Notification Email** address, you'll see that the email was pre-populated to the "From Email" field when creating a new email document. While the beginning of the speech can be updated, the domain name cannot be.

![](https://documentation.vin65.com/assets/client/Image/FromEmail.png)

 Admin user email notification is strictly for admin panel functions. If you receive customer replies, it is not from admin user email notifications. If you wish to have your email removed/edited for better customer contact, please navigate to your Email Documents and change the email address field in each email document.