---
title: "Order Email"
slug: "order-email"
updated: 2023-03-29T15:12:20Z
published: 2023-03-29T15:12:20Z
canonical: "docs.winedirect.com/order-email"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.winedirect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Order Email

The order email tab resends order information and tracking information to the customer.

![](https://documentation.vin65.com/assets/client/Image/Store/Orders/tracking-email-send-on-order.png)

1. To send the order confirmation email to the customer, **check the box** and click **Process**.

2. At other times, once you have added a tracking number to the order, you can also send the Tracking Email to your customer. **Check the box** and click **Process.**

If the customer misses the order confirmation email, it can be resent through the **Customer's Profile Email** tab.

 Order tracking emails are not sent out automatically when a tracking number is manually added to an order. You must select 'Resend Order Tracking Info Email to Customer' if you want that email sent out.