---
title: "Order History"
slug: "order-history"
updated: 2023-03-29T15:13:45Z
published: 2023-03-29T15:13:45Z
canonical: "docs.winedirect.com/order-history"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.winedirect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Order History

The Order History tab shows the exact date and time for changes made to the Order by a specified admin panel user. The list of historical Changes is what has changed within the Order.

![](https://documentation.vin65.com/assets/client/Image/Store/Orders/Orderhistory.png)

 Order types marked as External in **Store > Orders** will not have history available.

#### ORDER HISTORY CHANGES DEFINITIONS

| Order Submitted | The Order has been submitted for processing, and the credit card has been authorized but not yet charged. |
| --- | --- |
| Order Checked Compliance | Your compliance agency successfully checked the Order. Please read the Compliance Integrations documentation to learn more about Compliance and how it works. |
| Compliance Check | Your compliance agency checks the Order to ensure it meets the current compliance laws. |
| Compliance Forced | The Order was forced into Compliance through the Compliance tab by changing the Compliance Status to **Force Order Into Compliance System (Bypass Compliance and Submit Order)**. |
| Ignored Compliance | The Order bypassed Compliance through the Compliance tab by changing the Compliance Status to **Ignore Compliance Submit/Complete Order**. |
| Order Status Changed to X | Order status includes **Submitted, Completed, Pending, Hold, Cancelled, Quarantine**, and **Submitted or Completed.** |
| Order Payment Status Changed to X | The orders payment status was manually changed in the Payments tab by clicking on **Manual Mode [+]** and then selecting an option from the drop-down menu **Manually Alter Payment Status**. Payment Status options include **Pending, Submitted, Authorized, Paid, Declined, Refunded, Voided**, and **External**. |
| Order Payment Status Changed | The Order's payment status has manually been changed in the Payments tab by clicking on **Manual Mode [+]**. |
| Order Shipping Status Changed to X | The Order's Shipping Status was changed in the Shipments tab. Shipping Status options include **Sent To Fulfilment, Shipped, Picked Up, Handled Externally, No Shipping Required**, and **Pending Carrier Pickup**. To learn more about the shipping statuses, read the Shipping Status documentation. |
| Voided Payment Authorization for X amount | The Order's Payment Status was manually changed in the Payments tab to **Voided**. The total amount of the Order has been voided from payment authorization. |
| Authorized Payment for X Amount | The order total has successfully been authorized for payment but has not yet been captured in the Payments tab. |
| Captured Funds for X Amount | The payment for the order total has been captured by clicking **Capture** next to the payment in the Payments tab. Funds have been transferred to the winery. |
| Record Manual Payment for X Amount | The Order's Payment Status was manually changed in the Payments tab to **External**. The total amount of the Order has been recorded as a manual payment. The winery is responsible for collecting payment from the customer. |
| Processed Card for X Amount | The card has been processed through the payment gateway for the specified amount, and the Order is now complete. |
| Order Refunded | An admin user has manually refunded the Order. |
| Refunded Payment for X Amount | An admin user had manually refunded the Order, and the credit card has been refunded through the payment gateway for the specified amount. |