---
title: "Changing an Address"
slug: "changing-an-address"
updated: 2023-02-23T21:40:13Z
published: 2023-02-23T21:40:13Z
canonical: "docs.winedirect.com/changing-an-address"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.winedirect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Changing an Address

Addresses can be changed prior to shipment. Please note that addresses can be changed only if the order is on hold and not showing a status of “Sent to WMS.”

- Go to the **[View Orders](https://fulfillment.winedirect.com/orders/search.aspx)** page to search for the specific order you would like to change the address.
- Click the link of the order number (either your “Customer Order No.” or the “WineDirect Order Number”). Clicking either number will bring you to the order details page.
- Click on the “Change the Address” button at the top of the upper right corner, to proceed with your request.

![](https://cdn.document360.io/7485bb4a-23de-4afb-8cc6-1aefa93abbfa/Images/Documentation/image-1674591636557.png)

- A popup window will appear, and from here you will be able to make changes.
- Please note that each line has a character limitation as outlined below:  
    Name: 30 characters (including spaces)  
    Company Name: 30 characters (including spaces)  
    Address Line 1: 30 characters (including spaces)  
    Address Line 2: 8 characters (including spaces)

![](https://cdn.document360.io/7485bb4a-23de-4afb-8cc6-1aefa93abbfa/Images/Documentation/image-1674591797633.png)

![](https://cdn.document360.io/7485bb4a-23de-4afb-8cc6-1aefa93abbfa/Images/Documentation/image-1674591833175.png)

- Checking the small box will confirm the order will be sent to a residential address
- Proceed with “OK” to save your changes, or “Cancel” to cancel your request.
- Once changes have been applied, a confirmation window will appear. Selecting the “Close” button will close the pop-up.

### BEST PRACTICES:

- More information on our [address corrections page here!](/winedirect-fufillment-docs/docs/address-corrections)
- Download USPS abbreviated city and states used by UPS/FedEx **[HERE](https://documentation.winedirect.com/assets/client/File/USPS%20ABBREVIATED%20CITY%20AND%20STATE.pdf).**

Please email [**Csoperations@winedirect.com**](mailto:csoperations@winedirect.com) or call 707-603-4011 if you have any questions or need additional information.