--- title: "Knowledge Center & Additional Information" slug: "knowledge-center-additional-information" type: "index" canonical: "docs.winedirect.com/knowledge-center-additional-information" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.winedirect.com/llms.txt > Use this file to discover all available pages before exploring further. # Knowledge Center & Additional Information 4 sub categories | 2 articles ## [WineDirect Policies & Procedures](https://docs.winedirect.com/winedirect-fufillment-docs/docs/policiesandprocedures.md) Updated on 2025-01-17 | Published on 2023-04-05 We want to welcome you to the WineDirect family officially. We are truly thrilled to have the opportunity to have you as a partner. Once completing the launch steps, you will have a designated Account... ## [New Portal Webinar FAQ's](https://docs.winedirect.com/winedirect-fufillment-docs/docs/new-portal-webinar-faqs.md) Updated on 2025-03-13 | Published on 2025-03-13 Thank you to all who recently attended our live webinar presenting the enhanced portal and new features. For additional information on our enhanced system, feature upgrades and other topics discussed... ## [Orders - Best Practices](https://docs.winedirect.com/winedirect-fufillment-docs/docs/orders.md) 7 articles ## [Packaging/Gift Boxes](https://docs.winedirect.com/winedirect-fufillment-docs/docs/packaginggift-boxes.md) Updated on 2024-09-12 | Published on 2023-03-08 Gift Sets on Demand With this new feature, you can provide your consumers with the ultimate flexibility when ordering Gift Sets. Say goodbye to the need for meticulous planning and pre-building, as... ## Shipments - Best Practices 2 articles ## Carrier Info 6 articles