Advanced Order Search
  • 03 Apr 2023
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Advanced Order Search

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Article summary

For more detailed order searches, go to OrdersSearch. The Advanced Search allows you to search orders by the following criteria:

  • Search Keywords — the keywords you type into this box will be used to explore the order ID (including IDs assigned by external sources), billing details, and shipping details
  • Order Status — allows you to narrow your search to a particular order status
  • Payment Method — allows you to narrow your search to a particular payment method set up in your control panel's payments area.
  • Channel — allows you to narrow your Search by what channel the order originated from. For example, if you are integrated with Amazon, you can check the Search to only Amazon or WineDirect orders.
  • Shipping Method — allows you to narrow your search to those orders that use a particular shipping type, such as FedEx, UPS, and ShipperHQ. You can also filter by Flat Rate/Ship by methods.
  • Fulfillment Source — this field is deprecated.
  • Guests who may be customers — filters guest orders that match registered accounts' emails, allowing you to link guest orders to existing customer accounts.
  • Coupon Code — enter a coupon code in this box to view all orders that applied that particular coupon. Only complete coupon codes can be searched. Serialized coupons that may share a typical prefix or suffix cannot be searched by just their shared elements.
  • Pre-Orders — specify whether or not to include pre-order items in your Search or even narrow it down to only products with pre-order availability
  • Deleted Orders — determine whether or not to include deleted orders in your Search or only Search deleted orders


Search by Range: The settings in Search by Range allow you to search orders by the following criteria:

Search by Range

  • Order ID — specify a range of Order IDs to search from.
  • Order Total — select a range of order totals to search from.


Search by Date: The settings in Search by Date allow you to search orders by the following criteria:

Search by Date

  • Date Range — will enable you to narrow your search results using a specific preset date range or define a custom date scope by selecting Custom Period
  • Date Type — specify if the selected Date Range applies to the order's date, the "delivery/event date" specified on a product, or both.

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