Checkout Settings

Switching to Optimized One-Page Checkout

To switch your store to Optimized One-Page Checkout, go to Settings › Checkout and select Optimized one-page Checkout (Recommended). Save your changes. If you use a supported gateway, the new Checkout will apply successfully.

General Checkout Settings

Use these settings to select your store's checkout type, specify how shoppers check out on your store, and enable cart and security features.

CHECKOUT TYPE

Select whether you want to use Optimized One-Page Checkout or a custom checkout.

CUSTOMERS

Select how you would like shoppers to check out:

• Allow shoppers to check out without an account as a guest.
• Allow shoppers to check out without an account but automatically create one after ordering.
• Require shoppers to sign in or create an account before checking out.

Select how you would like shoppers with existing accounts to check out:

• Allow existing customers to check out as a guest or sign in.
• Prompt existing customers to sign in but allow them to check out as guests.
• Require existing customers to sign in. (Customers with existing accounts cannot check out as guests.)

CART

Select this to enable a "persistent cart," which lets your customers view items in their Cart across multiple devices when logged in. Learn more in Persistent Cart.

SECURITY

Select this setting to enable Google reCAPTCHA, which protects your store against bots and other abuse.

Optimized One-Page Checkout Settings

You will see the locations listed below if you selected Optimized One-Page Checkout as your checkout type or included support for these settings on a custom checkout.

CUSTOMERS

Select this to enable passwordless login for existing customers by generating a one-time password as a link sent to the customer's email. Customers can log in by clicking the link, simplifying the checkout flow.

Select this to enable a checkbox on the checkout page, requiring guest customers to accept the privacy policy before they can check out. This setting is recommended for GDPR compliance.

DEFAULT SHIPPING OPTION

A default shipping option decreases friction during Checkout. You can set your Checkout to default to one of the following:

• The least expensive option (not counting in-store pickup)
• The least costly alternative (including in-store pickup)
• The most expensive option
• None (no default selected)

MULTIPLE SHIPPING ADDRESSES

This option will allow customers to ship the items in their order to different addresses. They can select this option on the cart page. See Offering Shipping to Multiple Addresses to learn more.

GOOGLE ADDRESS AUTOCOMPLETE

This setting allows customers in select countries to check out faster by providing a list of potential matching addresses when the customer begins to enter their billing or shipping address. 

BILLING AND SHIPPING ADDRESSES

This setting allows merchants to leave the "My billing address is the same as my shipping address" box at Checkout unchecked by default.

COUPON AND GIFT CERTIFICATE FIELD

Select whether to display the coupon code/gift certificate field or hide it behind a link.

ORDER COMMENTS

Select to allow customers to enter comments with their order. These comments can be viewed in the Orders › View page by clicking the action wheel beside the order and selecting View Notes.

TERMS AND CONDITIONS

Enable this to require customers to check a box that says, "I have read and agree to the Terms and Conditions." This text can either link to a pop-up with the terms and conditions or to a Terms of Service webpage.

CHECKOUT STYLING

All themes available in the Theme Marketplace allow you to customize the styling on your Checkout. See Customizing Checkout to learn more.

Order Confirmation Settings

The Contact Email field allows you to specify an email address to appear on the order confirmation ("Thanks for your order") page. By default, the order confirmation page displays the store administrator email address in your store's Miscellaneous settings.

Want to change the phone number on the order confirmation page? This page uses the phone number listed in the store profile.

Customizing Checkout

Some minor style customizations can be made to Optimize One-Page Checkout using a Stencil theme. Page Builder has an Optimized Checkout section where you can change fonts and colors or add a custom logo. This feature is available on all articles in the Theme Marketplace.

To customize your Checkout, go to Settings › Checkout and click the Customize Checkout button under the Checkout Style heading.

Click on the Checkout Page option to access the checkout page customization options.

• If you have uploaded a store logo, it will auto-populate. You can also upload another logo only for the checkout page.
• See the Cornerstone Theme Manual for more details on checkout customization options for that theme.
• For advanced customization, you can make updates through the Stencil CLI.