Configure SendGrid Email Settings

IMPORTANT NOTE: These action items are done in the SendGrid interface. Use the credentials used to activate the integration to access SendGrid at app.sendgrid.com

Mail Settings allow you to tell SendGrid specific things to do to every email you send to your recipients over SendGrid's Web API or SMTP Relay.

Address Allow List

The Address Allow List setting allows a specified email address or domain for which mail should never be suppressed. For example, if you own the domain "example.com," and one or more of your recipients use email@example.com addresses, by placing example.com in the Address Allow List setting, all bounces, blocks, and unsubscribes logged for that domain will be ignored and sent as if under normal sending conditions.

Settings

• Status - On or Off
• Emails/Domains - A single email or the domain for which all emails belonging to this domain will be allowed.

Bounce Purge

You can schedule SendGrid to automatically delete contacts from your soft and hard bounce suppression lists.

Settings

• Status - On or Off
• Soft Bounces - The number of days soft bounces will be kept in your soft bounces suppression list. Any soft bounces older than this value will be purged (Min: 1, Max: 3650).
• Hard Bounces - The number of days hard bounces will be kept in your hard bounces suppression list. Any hard bounces older than this value will be purged (Min: 1, Max: 3650).

IMPORTANT NOTE: Entering values for both Soft and Hard Bounces is unnecessary. Only enter a value for the types of bounces you would like purged; empty values will be ignored.

Event Notification

The Event Notification setting controls webhook notifications for events, such as bounces, clicks, and opens. This setting allows these events to be POSTed to your chosen URL.

Settings

• Status - On or Off
• HTTP Post URL - The URL you would like us to send all event notifications.
• Select Actions - Check the boxes for which events you would like sent to your webhook endpoint.

Other features

Test Your Integration - Once a valid URL is entered, this button will be activated. When you click the button, we will attempt to send a test post to your webhook code. If we see any issues, we will notify you in a warning message at the top of your browser.

Footer

The Footer setting will insert a custom footer at the bottom of the text and HTML bodies. Use the embedded HTML editor and plain text entry fields to create the content of the footers to be inserted into your emails.

IMPORTANT NOTE: This feature is not available in our Marketing Campaign Editor.

Settings

• Status - On or Off
• Footer - HTML Body: Click "Edit" to add custom footer content.

Forward Bounce

Activating this setting allows you to specify an email address to which bounce reports are forwarded. Insert the email address to which you would like to receive these bounce reports.

Forward Bounce Messages mail setting will only forward "Bounce" events. "Block" events will not be included in the forwarding for this setting.

Settings

• Status - On or Off
• Email - Click "Edit" to add an email address where you'd like bounce emails to be forwarded.

Forward Spam

Activating this setting allows you to specify an email address to which spam reports are forwarded. Insert the email address to which you would like to receive spam reports.

Forwarding abuse

The email address specified in the Forward Spam mail setting may also be used to receive emails sent to abuse@ and postmaster@ role addresses if you have authenticated your domain.

For example, if you create a valid authenticated domain with a custom return path of sub and a root domain example and have turned on Forward Spam, any emails sent to abuse@sub.example.com or postmaster@sub.example.com will be forwarded to the email address you entered in the Forward Spam mail setting.

Settings

• Status - On or Off
• Email - Click "Edit" to add an email address where you'd like spam forwarded.