Creating Senders in SendGrid

IMPORTANT NOTE: These action items are done in the SendGrid interface. Use the credentials used to activate the integration to access SendGrid at app.sendgrid.com

You must include your contact information, including a physical mailing address, inside every promotional email you send to comply with the U.S. CAN-SPAM Act, CASL, and other anti-spam laws of the countries your recipients live in.

To add a Sender in SendGrid:

1. Navigate to Marketing and then click Senders.
2. In the top right corner of the Sender Management page, click Create New Sender.
3. Fill in all of the fields on the page and then click Save.
   • From Name - This is a user-friendly name displayed to your recipient when they receive their email.
   • From Email Address - This will display to the user as the email address who sent this email. We will send the verification email to the address you enter in this field. If you have not received your verification email after some time, please refer back to the Sender settings and confirm that the "From" email is a valid address.
   • Reply To - If your user hits reply in their email; the reply will go to this address.
   • Company Address, City, State, Zip Code, Country - The address of your business. CAN-SPAM regulations require this information in every email you send.
   • Nickname - A label for your sender identity to help you identify it more quickly. This is not visible to your recipients.
4. Check the inbox of the email address you entered and click the link to verify the Sender's email.

If, for any reason, you need to resend the verification email, click the action menu on the Sender Management page and select Resend Verification.

You must verify the email address associated with your sender identity before you can edit it or use it to schedule a Single Send or set an Automation.

IMPORTANT NOTE: You may create up to 100 unique senders.

IMPORTANT NOTE: Your sender identity will be automatically verified if you have an authenticated domain and your sender email address matches that domain exactly.

IMPORTANT NOTE: Once you schedule a Single Send or set an Automation, you cannot delete the sender identity associated with the Single Send or Automation.