General Settings
  • 11 Mar 2024
  • 6 Minutes to read
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General Settings

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Article summary

Store Settings covers many of the critical functions in your store, ranging from the physical dimensions of your products to security and privacy. Store settings are a significant part of the control panel, so you must familiarize yourself with these settings. Store Settings can be accessed in SettingsGeneral.

The sections in Settings › General link to the Store Settings landing page. Click on a tab in the Store Settings landing page to view its settings.

Website Settings

  • Physical dimension settings
  • Search engine optimization
  • HTTPS
  • Search engine robots

Website store settings can be accessed in SettingsGeneral, under the Website tab.

PHYSICAL DIMENSION SETTINGS

Localized Store Experiences: Dimension settings are available for all our supported languages.

Physical dimension settings for weight and length, plus fields for decimal and thousands token, number of decimal places, and factoring dimension

Physical dimension settings allow you to specify your store's measurement units for product weight and volume, choose the decimals display style and assign a factoring dimension for calculating shipping costs.

SEARCH ENGINE OPTIMIZATION

Search engine optimization (SEO) settings are where you assign your store's default metadata. This is used for your homepage and any other store pages that don't have specific SEO data added to them. To learn more, see Homepage SEO Fields.

HTTPS

Site-wide HTTPS

By default, WineDirect stores have sitewide HTTPS already enabled. For more information, see Sitewide HTTPS.

SEARCH ENGINE ROBOTS

Search Engine Robots

The Search Engine Robots field allows you to control which pages you would like to prevent search engines from indexing. We do not recommend changing your robot's text files unless you know exactly what you are doing. See Robots.txt File for more information.

Display Settings

  • Control panel
  • Category
  • Product

Display settings control a range of things that appear on the storefront or in the control panel. They allow you to enable or disable many features, such as wish lists, product comparisons, and more. Display settings can be accessed in SettingsGeneral, under the Display tab.

Stores using a legacy Blueprint theme will see additional display settings. For more information on these settings, see Blueprint Themes. For Stencil themes, these other settings are managed in Page Builder.

Display settings

  • Product Breadcrumbs
    • Show One Only — displays only the first category the product appears in
    • Don't Show — disables breadcrumb links from appearing on the product page
  • Show Quantity Box for Products — determines if a quantity box displays on product pages. If disabled, only 1 product at a time can be added to a customer's cart.
  • Enable Search Suggest — determines if spelling suggestions should be made automatically when customers search your store.
  • Auto Approve Reviews — determines if product reviews are approved and displayed on product pages automatically or if they require review and manual approval first.
  • Enable Wishlist — determines if customers can store products in wish lists to be purchased later. Account creation must be enabled for this feature to work.
  • Enable Product Comparisons — determines if customers can select and compare two or more products on a single page. See Product Display Settings for more information.
  • Enable Account Creation — determines if customers cancan create store accounts, allowing them to check out quicker and access other account-specific features. This differs from the checkout setting to automatically create an account after checkout.

CONTROL PANEL

Control Panel Display settings

  • Use WYSIWYG Editor — This determines if the WYSIWYG Editor is shown when entering content for product descriptions, category descriptions, web pages, and other control panel areas.
  • Show Product Thumbnails — This determines if thumbnail images are shown on the ProductsView screen of the control panel.

CATEGORY SETTINGS

Category Display settings

The Category Settings section allows you to manage which products are displayed on category pages, how they are sorted, and the display depth in your store's navigation menu. 

PRODUCT SETTINGS

Product Display settings

The Product Settings section determines whether or not specific product attributes are visible to your customers.

Share Settings

  • Available share options
  • More options

Share settings show social media icons on products or blog posts so shoppers can share them on their social media pages. Displaying these icons makes it easy for shoppers to share your products and grow your brand. Share settings can be accessed in SettingsGeneral, under the Share tab.

How do I link to my store's social media? If you want to add links to your store's social media pages, see our article on Adding Social Media Links. 

AVAILABLE SHARE OPTIONS

The sharing settings control your customers' options to share your products across various social media sites, such as Facebook, Twitter, LinkedIn, and Pinterest. For more information, see Adding and Linking a Social Media Icon.

The Social Sharing Settings screen.

MORE OPTIONS

The More options link allows you to enable or disable Pinterest Rich Pins. The settings for eBay and SocialShop here refer to older/discontinued integrations that have since been replaced and can be ignored.

Save your changes before exiting.

The More options link and settings.

Date and Timezone Settings

Date and timezone settings can be accessed in SettingsGeneral, under the Date & Timezone tab.

Localized Store Experiences: Date and timezone settings are available for all our supported languages.

Date and Timezone settings

IMPORTANT NOTE: If daylight saving time changes are observed, an Admin User must manually update the time twice yearly. If the 'Enable DST Correction' box is checked, an additional hour is added to the time zone. Unchecking the box will subtract an hour from the time zone.

The date and timezone settings allow you to control the internal time tracking used in your store's dashboard. This helps you record when orders come in and how dates are displayed. The store also tracks when to end a discount or coupon offer if there is a time limit.

URL Structure Settings

Descriptive URLs can help with SEO and improve your store's ranking in search engines. You can control how these are formatted in URL Structure settings. The default options are all primed to be SEO-friendly, but deciding which is best for your business depends on your industry.

URL structure settings can be accessed in SettingsGeneral, under the URL Structure tab.

Search Settings

Search settings can be accessed in SettingsGeneral, under the Search tab.

In-Store Search settings

Search settings determine the behavior of the search bar your shoppers see on your storefront; they do not affect the search you would perform in your WineDirect Ecommerce control panel.

Security & Privacy Settings

Security settings are in SettingsGeneral, under the Security & Privacy tab. These settings control various aspects of your store, such as shopper password complexity, inactivity thresholds, reCAPTCHA, and privacy.

Miscellaneous Settings

  • Email Settings
  • Advanced store settings
  • Google settings
  • Orders settings
  • Throttler

Miscellaneous store settings can be accessed in SettingsGeneral, under the Miscellaneous tab.

EMAIL SETTINGS

Email settings

  • Product Review Emails — determines whether customers are automatically emailed asking them to review the products they purchased. If enabled, the text field below allows you to configure how many days after an order is marked Shipped or Completed the Email should be sent. See Managing Reviews for more information.
  • Forward Order Invoice — determines if a copy of the order invoice should be emailed to the addresses entered below any time a customer completes a purchase. For more information, see Forwarding Invoices.
  • Use SMTP Server — determines whether the store should use the default BigCommerce mail servers or a third-party SMTP server when sending email messages from your store. If "Let me specify my SMTP server details" is selected, you must enter the SMTP hostname, username, password, and port. See Using a Custom SMTP Server for more information.
  • Administrator's Email — the email address where all system notifications should be sent (unless otherwise specified). Only one address may be entered.

Abandoned Cart notification settings

Localized Store Experiences: Abandoned and converted cart email notifications for merchants are available for all our supported languages.

Abandoned cart email settings allow you to enable customer consent for abandoned cart emails and notify you when a cart is abandoned. For more information, see Using the Abandoned Cart Saver.

ADVANCED STORE SETTINGS

Advanced store setings

  • Allow Purchasing — determines whether or not customers can order from your store. If disabled, products will still be visible, but customers cannot add them to their cart.

ORDER SETTINGS

Order settings

  • Starting Order Number — determines the order number or ID of the next order placed.

THROTTLER

Review Throttler settings


  • Enable Throttler — determines whether or not your store should restrict the number of product reviews a customer can post within a specified time frame. The number of reviews and time frame can be configured below if enabled.



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