Inventory Settings

Out-of-Stock Settings

Go to Settings › Inventory. These settings determine what the shopper sees when a product or variant is out of stock.

WHEN A PRODUCT IS OUT OF STOCK

• Hide the product completely — This setting will remove the product from product listing pages (e.g., category pages, brand pages, and the featured and new product panels on the homepage) and make the product details page inaccessible to visitors and search engines.
• Hide product, but leave product page accessible — This setting will remove the product from product listing pages. Still, it will leave the product details page accessible to those who have its specific URL, and search engines will continue to be able to crawl it.
• Redirect to category page — This setting will remove the product from product listing pages, and those who try to access the specific URL of the product details page will be redirected to the product's category.
• Don't do anything — This setting makes the product visible on product listing pages and the product details page accessible.

WHEN AN OPTION IS OUT OF STOCK

• Hide the option — This setting removes the option from the product details page.
• Mark the option as out of stock — This setting will leave the option on the product details page but will mark it with a slash to indicate it is unavailable visually. If a shopper tries to select the option, they will receive a message: "The selected product combination is currently unavailable." If this setting is selected, you will have the additional option to hide out-of-stock options in product filtering results.
• Don't do anything — This setting will leave the option on the product details page and does not visually indicate that it is out of stock. If a shopper tries to select the option, they will receive a message: "The selected product combination is currently unavailable."

You can enable and customize the out-of-stock message shown to shoppers with your Stock level display settings.

Stock Level

This setting determines if shoppers can see exactly how many units of a product or variant remain in stock on the product details page.

STOCK LEVEL DISPLAY

• Show stock levels— This setting shows stock levels on the product details page.
  • Show pre-order Inventory — This setting shows stock levels for pre-order products and only applies to pre-order products with inventory tracking enabled.
• Only show stock levels when stock is low — This setting shows stock levels on the product details page if the product's Inventory is at or below its Low Stock Level.
• Don't show stock levels — This setting will hide stock levels on the product details page.

OUT-OF-STOCK MESSAGE

You can define a custom Out-of-stock message to display instead of the default generic "Sold Out" message. If the Stock level display is set to Show stock levels, your custom message will appear on the product details page. Check the box for Show out of stock message on product listing pages to include the custom message on listing pages, such as category pages, brand pages, and the featured and new product panels on the homepage.

Products with out-of-stock variants will only display the custom message when an out-of-stock variant is selected on the product details page.

Email Notifications

To be notified by email when a product's Inventory is low or has run out, enter the address to which you'd like to be emailed in one or both of the following fields.

• The low stock level reached — when a product's Inventory has reached its configured low stock level.
• Out of stock reached — when a product's Inventory has reached 0.