WineDirect x ShipCompliant

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An order is checked for Compliance when an order is placed from the WineDirect platform (from the website, mobile device, POS, or admin panel), i.e., Using your web service username and password; the WineDirect platform accesses your ShipCompliant account to ensure the order meets current compliance laws. From here, the order can either be verified as compliant or be found to be non-compliant per your ShipCompliant setup.

IMPORTANT NOTE: ShipCompliant and Avalara cannot be connected simultaneously. Only one compliance integration can be active at a time.

Compliant Orders

A compliant order will then complete the payment process you have set up with your payment gateway, either Authorize (if you get paid when you ship) or Capture (if you take the money before sending the product). If you self-fulfill, the order goes to your WineDirect admin panel, and it's a finished order; you need to send that order. If you're using a fulfillment center, the fulfillment center will have access to the charges in your ShipCompliant account and automatically flow to that fulfillment center.

Non-Compliant Orders (aka Quarantined Orders).

A non-compliant order will also complete the payment process you have set up with your payment gateway, either Authorize (if you get paid when you ship) or Capture (if you take the money before sending the product). WineDirect calls non-compliant orders Quarantined orders; an order can be quarantined for many reasons.