Club Setup
- 03 Apr 2023
- 5 Minutes to read
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Club Setup
- Updated on 03 Apr 2023
- 5 Minutes to read
- Print
- DarkLight
- PDF
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First, you want to set up and create your clubs on the admin panel. You will find this under Store > Clubs. The following video and text will cover setting up your clubs on the admin panel:
Create A Club
1. Click on Store > Club > Club List > [+] Add A Club.
2. Fill out the add a club form.
| Name | The name of the club. |
|---|---|
| Code | They are used for Webservice integrations when importing Club Members. |
| Short Name | The abbreviated name for your club will appear on the WineDirect POS. |
| Teaser | Your club description will appear here. This can include club name, specifications, amount of yearly shipments, types of products included in the club shipments, and any other relevant information that will draw your customers into joining that club. |
| Order | The order that the clubs will appear in your club listing. |
| Shipping | From the dropdown menu, you can select if this club Ships to All States or Only to States Marked Compliant. Basic compliance and tax settings can be managed through your State Profile. |
| Pickup | You can select the club's pickup options from the dropdown menu: No Pickup At Winery/Store or Allow Pickup At Winery/Store. If you allow pick-up, you can learn more about managing your Pickup Locations here. |
| Display On the Web? | If this box is checked off, then this club will appear on your club listing on the front end of your website. If the box is left unchecked, it will not appear on your website, and members will have to manually be added in through the admin panel or your POS. |
| Is Active? | If this box is checked off, then the club will be active so that your customers can sign up for a membership, and you can process club shipments. |
| You can use the Default Order Confirmation email if Default is selected from the dropdown menu. Any other custom club confirmation emails created will also appear as an option. If this menu does not appear, you can contact support@winedirect.com to have this optional feature turned on. | |
| User Choice | Select Yes or No for this club to be a User Choice Club. Click User Choice Clubs to learn more. |
Club Names should not exceed 50 characters. If characters are exceeded, it will result in an error page.
Add The Club To Your Site
Once you have created your clubs on the admin panel, you will want to create your club page on the front end of your website to showcase your clubs and allow customers to sign up.
To add the club you just set up to your site, you need to link a picture, button, text, etc., to the marketing URL for the club. An example is Pine Wine's club page on our demo site: /clubs/Red-Club. The marketing URL (in the 'Marketing' tab on the club setup screen) is /clubs/Red-Club. Your marketing URL will be different, so make sure you copy and paste correctly. Also important, you need to have a "/" before your marketing URL; otherwise, the link will break. If you forget the '/,' you will receive a 404 error page or web browser error message.
Welcome Package
You can add a Welcome Package to the club for your new members by selecting Has Welcome Package from the Welcome Package dropdown menu.
| Shipping | You can select Use a System Shipping Rate from the dropdown menu. Shipping Rates can be created through the Shipping section of your admin panel. If Use a Flat Rate is selected, an additional field will appear, allowing you to input a dollar amount for the shipping cost. |
|---|---|
| Shipping Strategy | From the dropdown menu, you can select a Shipping Strategy that you have in place. |
| Shipping Type | Once you've selected a Shipping Strategy, Shipping Type options appear from the dropdown menu corresponding to the Shipping Strategy chosen. |
| Allow Gift Cards on Welcome Package | If this box is checked, your customers can use a Gift Card to pay for the Welcome Package. |
| Allow Coupons On Welcome Package | If this box is checked, your customers can use any Promos/Coupons applicable towards the shipping or product costs within the Welcome Package. Promos will only apply to the Welcome Package if the price of the products within the Welcome Package has not been overridden or modified from the default retail price when setting up the package. |
| Add Item | Click this button to search for active products you would like included in the Welcome Package. Once the product(s) is chosen, the Item Description, Price, Quantity, Total, and Subtotal will appear. You can delete the products by clicking the [x] Remove button next to the product. |
PrePay Options
You can set up multiple PrePay options for the Club by selecting Club Has PrePay from the Allow PrePay dropdown menu.
The Prepay SKU will appear within your product listing once purchased as a customer as a ClubPrePay Product Type. The SKU for the Prepay Membership (SKU On Invoice) should NOT display with your products on your site. Please ensure the SKU is Active but not set to Display On Website. You will not want your customers to be able to purchase this online like other SKUs.
| No Of Shipments | Your club members will receive the number of shipments before the membership is canceled. Ideally, how many times will you ship to them in a year? |
|---|---|
| Description | The description of the number of shipments within the PrePay option (Example: Quarterly Shipments, Monthly Shipments). |
| SKU On Invoice | The SKU will appear on the customer's invoice for the PrePay option. Once a customer purchases the PrePay option, it will appear in your Product listing as a PrePay product type under this SKU. |
| PrePay Rate | The Subtotal of all of the combined shipments for this PrePay option. |
Best Practice for Prepay Membership Setup
1. Ensure your prepay option is set up first. Check this by navigating to Store > Clubs > Club List > select the prepay club > look at the prepay section > ensure SKUs are in place.
2. In the Club Description, explain the prepay option(s) where the costs are listed. Make sure to note that when a customer signs up, they will pay for the entire set of shipments right away.
3. If the customer is already signed up for month-to-month payments for the same club, you must manually cancel their membership in the admin panel to proceed.
4. The customer will select the desired Club Membership to purchase. In the Cart page, a Prepay amount needs to be chosen from the Club Options dropdown on the Cart page. When Prepay is selected, WineDirect charges their card when the "Process My Order" button is clicked.
Club Setup FAQs
How long will PrePay members retain their privileges?
Once the last shipment for the PrePay membership is processed, the PrePay membership will be cancelled. As a result, the membership privileges associated with the account will be lost. If you ship quarterly, you will want to make it clear to your customers that this means their membership during the 4th quarter (not necessarily after 1 year).
Can I have a unique welcome email for each club?
Yes. WineDirect has one default club signup confirmation email. However, you may create new general email documents, and select those from the 'Email' field of the general information area when setting up the club. If you do not see the email drop down option you will need to reach out to support@winedirect.com to have that enabled.
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