Kiosk Features
- 29 Mar 2023
- 4 Minutes to read
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Kiosk Features
- Updated on 29 Mar 2023
- 4 Minutes to read
- Print
- DarkLight
- PDF
Article Summary
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Access Kiosk Features through Content Editor > General Pages. If you do not see the 'Kiosk Pages' dropdown, this feature has not yet been turned on for you. Contact support@winedirect.com to add it.
Custom Kiosk features allow you to place an iPad in your tasting room to give your customers an easier and more interactive way to fill out forms than traditional paper sheets. Gather data through kiosk forms to help grow your email list with qualified leads. Email marketing is the number one way to sell more wine online.
How It Works
The Kiosk Features are exclusive to e-commerce Plus clients. What is Plus?
The Kiosk tools are designed to allow tasting room visitors to complete a contest or other form on the iPad kiosk, allowing you to collect valuable data. The kiosk pages will return to the kiosk homepage after 3 minutes of inactivity. If a visitor begins completing a form on the kiosk and leaves without completing it, the refresh will clear the content so that a new visitor to the kiosk can enter their information.
Best Practices:
KIOSK FORMS
- Less is more. Ask key questions for your kiosk forms like first name, email address, phone number, and contest question. You can use this information to start marketing directly to customers who have been to your tasting room.
- No more than five fields (any more and a customer won't want to fill the form out - also, it prevents the need to scroll down to the submit button on an iPad).
- The Kiosk form should be added to the homepage.
- Set up a contact-type Kiosk and tie the form entries to that contact type. Please set up an automatic email to trigger on form submission to welcome the user by thanking them for participating, contest draw date, etc.
Installing Kiosk Application
1. Open Safari on the iPad and navigate to your Kiosk URL.
Your kiosk application URL will be the root domain name for your website, followed by .vin65kiosk.com or .aus.vin65kiosk.com for Australian customers. So www.pinewines.com would be pinewines.vin65kiosk.com, or www.pinewines.com.au would be pinewines.aus.vin65kiosk.com.
2. Click the box with the up-arrow icon next to the URL.
3. Click the Add to Home Screen to add a Kiosk icon on the iPad.
4. You will then be prompted to enter a name for the icon on the home screen. When done, click Add
5. The Kiosk app will now appear as a clickable app on the iPad home screen.
Adding / Managing Kiosk Pages
Use the steps outlined below to add and manage pages of your Kiosk application:
Adding Pages
1. Navigate to Content Editor > General Pages > New Kiosk Pages.
2. Click Add a Kiosk Page.
3. Name your page and select the order you wish it to appear along the main menu nav, if applicable.
4. Add your content.
Kiosk pages are designed for text and images. The only component available is Form Builder Forms.
5. Click Save.
After saving your page content, the Properties section will appear below, allowing you to adjust the layout or assign the page you created to the main menu navigation.
Kiosk Page Properties
Kiosk Page Properties allows you to add and adjust which pages appear in the main menu navigation and select an alternate layout if your designer has created one.
The Properties section will only appear after you have saved the page you are creating.
| Active | Yes (Active) or No (Inactive). An active page is a live page appearing on your kiosk application; an Inactive page will not. Active pages will display as blue page icons within your page tree, whereas Inactive pages will display as red page icons. |
|---|---|
| Layout | Allows you to select alternative custom layouts your designer can create. The kiosk application comes with one default layout for all pages. Designers can create new custom layouts using the Kiosk Pages Documentation. |
| Main Menu | Yes or No. Allows you to assign a page as a main menu navigation option. |
| Hidden Page | Yes or No. A page that is hidden is still an Active page but will not appear in your kiosk navigation. A link can still access a hidden page pointed to that page using a text link, button, or other link methods. Please Note: A page will still need to be marked as Active for a hidden page to be available on your site. |
Kiosk FAQs
- How often does the kiosk app refresh?
- Can I adjust the kiosk app refresh time?
- Can my designer customize the look of my kiosk app?
- How do I edit my logo?
- Can I allow club sign-ups on my kiosk?
- Do I have to have main menu navigation?
How often does the kiosk app refresh?
The kiosk application will refresh to the homepage of the application after 3mins of inactivity, clearing any form information that was added in but not submitted.
Can my designer customize the look of my kiosk app?
Yes. Designers will want to reference the Designers Customization Documentation to see what customizations can be made to the styling of your kiosk application.
How do I edit my logo?
In the same fashion as your website, your kiosk logo is embeded into the default layout the kiosk uses. Changing the logo will require a designer to access the kiosk layouts and modify the HTML/CSS with the new logo. Designers can find more information under the Designers Customization Documentation >
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