Order Detail
  • 10 Jan 2024
  • 6 Minutes to read
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Order Detail

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Article Summary

This is the most comprehensive of all your sales reports and is the renamed version of Sales Detail X. This report will allow you to view the specific details of each order between particular date ranges. This report is often the best option when exporting orders from the WineDirect platform.


Running The Report

1. Go to Reports > Sales > Order Detail. This report is also available under the Financial category.

2. Adjust the dates, or click Manage Filters and Manage Reports Columns to customize your report.

3. Click Export to queue your report for download. It will be emailed to you when ready. You can also Save As or click Actions > Schedule to schedule your report to generate regularly.

We have several parameters you can use to get the most accurate Order Detail report:

  • Select the Type of Order it is (Admin panel/Website/POS/Tasting Room etc.)
  • From Date
  • To Date
  • Show if Bundle and Sub SKUs, Bundle Only, or Individual SKUs only.
  • Search specific SKU number
  • Status of the order (Completed/Pending/Cancelled etc.)
  • Shipping Status (No Status/Shipped/Picked up)
    • This is the status marked off on the Shipping tab. It is primarily used by customers who are self-fulfilling.

Reports are exported in a CSV format.

Reporting on CRV

The only way to report on the CRV is to add the 'CRV Amount' column to the Order Details Report. In the exported CSV report, create a new column and multiply each line's CRV Amount and Quantity Sold together. Add all amounts together in this column to find the Total CRV Collected.

IMPORTANT NOTE: Total amounts of other report types correctly account for CRV collected, but no row or column indicates a CRV amount. WineDirect is working diligently to release, as soon as possible, the ability to report on CRV Collection and add CRV analytics to other report types.

Definitions of Order Details Reports

WebsiteThe website the purchase originated from.
Order NumberThe number assigned to an order in the admin panel.
Alt Order NumberThe order number for an order passed into WineDirect from another system (RMS, Amazon, etc.). This will only populate for orders passed to WineDirect through web services and cannot be manually added to an order.
StatusWhat is the status of the order is. (Completed/Quarantined/Cancelled/Pending)
TypeWhat type of order was it? (Website/ClubOrder/AdminPanel)
Submitted DateThe date they ordered. (MM/DD/YY)
Submitted TimeThe time that the order was submitted
Completed DateThe date the order was completed. (MM/DD/YY)
Completed TimeThe time that the order was completed
Shipping Hold UntilThe date customer would like the order to be held and shipped. (MM/DD/YY)
Shipping Hold UntilThe date customer would pick up the order to be stored and shipped. (MM/DD/YY)
Shipping Hold ReasonThe reason the customer would like the order had.
Requested Delivery OnThe date the delivery was requested on.
Customer NumberThe customer number for the billing customer.
Bill Birth DateBirthdate of the customer that is being billed. (MM/DD/YY)
Bill NameFull name of the customer that is being billed. Written as LASTNAME, FIRSTNAME.
Bill First NameFirst name of the customer that is being billed.
Bill Last NameLast name of the customer that is being billed.
Bill CompanyCompany name of the customer that is being billed.
Bill AddressAddress of the customer that is being billed.
Bill Address 2The second address of the customer that is being billed.
Bill CityThe city that the customer being billed lives in.
Bill StateState that the customer being billed lives in. (XX) Ex: California - CA
Bill ZipZip code/Postal of the customer that is being billed.
Bill PhonePhone number of the customer that is being billed.
Bill EmailEmail address of the customer that is being billed.
Contact Status

Let you know who this person is: 

  • ClubMember
  • RepeatCustomer
  • 1stTimCustomer
PickupIs the order for pickup? (YES/NO)
Pickup LocationThe address of the Pickup Location.
Pickup Location CodeThe internal code you set for the Pickup Location.
Ship Birth DateBirthdate of the customer to whom the order is being shipped. (MM/DD/YY)
Ship First NameFirst name of the customer that the order is being shipped to.
Ship Last NameLast name of the customer that the order is being shipped to.
Ship CompanyCompany name of the customer to whom the order is being shipped.
Ship AddressAddress of the customer that the order is being shipped.
Ship Address 2The second address of the customer that the order is being shipped to.
Ship CityA city that the customer lives in that the order is being shipped to.
Ship StateState that the customer lives where the order is being shipped to. (XX) Ex: California - CA
Ship ZipZip code/Postal of the customer that the order is being shipped to.
Ship PhonePhone number of the customer to whom the order is being shipped.
Ship EmailEmail address of the customer that the order is being shipped.
SubtotalSubtotal of the order, before taxes and shipping/handling.
DepositIf there is a bottle deposit on the product(s) *(Canadian customers only)
ShippingThe total amount of shipping.
HandlingThe total amount of handling.
TaxesThe total amount of tax.
TotalTotal of sale including tax, shipping/handling.
Sales AssociateIf there is a sales associate assigned to the order.
Sales AttributesThe category or method that applies to your order.
ClubThe Club, the customer, belongs to.
Club ShipmentIf there is a Club Shipment name for this purchase.
Corporate Batch #The corporate batch number for this purchase.
SourceIf you are using source codes to tag orders.
Sent to FulfillmentThe date that your order was sent off to fulfillment.
Ship DateThe date the order is physically shipped [Future Ship Date]. (MM/DD/YY)
Tracking NumberThe tracking number that was assigned to your order, if it has one.
Pickup DateThe date that the order was picked up.
Picked Up ByThe name of the individual who picked up the order, if available.
Shipment CountThe number of club shipments that this customer has received.
Transaction TypeIf there is a specific transaction type that should be recorded other than a standard purchase.
Order NotesNotes made by the customer or admin regarding the order (ex., Special Instructions)
Gift MessageA customer wrote a message to go along with the order.
Is Order Non-TaxableIs the order Non-taxable – (Yes/No)
Wholesale #The Wholesale number of the customer.
Guest countThe combined total of the Club and nonclub members logged for this order when using Restaurant POS features.
Club Guest countThe total number of club members logged for this order when using Restaurant POS features.
Nonclub Guest countThe total number of nonclub members logged for this order when using Restaurant POS features.
QuantityThe quantity purchased.
Product TypeThe type of product that was sold. (Wine/ProductBundle/EventTicket/GiftCard/etc).
Department

The department that the product is assigned to.

  • i.e., Food, Merchandise, Wine, etc.
Department CodeThe code that is assigned to the department.
Sub Department

The sub-department that the product is assigned to.

  • i.e., Food, Merchandise, Wine, etc.
Sub Department CodeThe code that is assigned to the sub-department.
Inventory PoolThe pool the inventory belongs to.
Product TitleThe title of the product.
Product BrandThe brand assigned to the product.
Product SKUThe number assigned to the product
SupplierThe inventory supplier.
Reorder SKUThis SKU is used only internally for your reports. This does not appear online. This field appears in Drilldown Properties for all types of products.
Original Item PriceThe original Price of the product.
Ext 

Original Item Price

The Price of the product counts in the quantity sold.
Item PriceThe Price per unit for the SKU being sold. (Quantity)
Item DiscountThe difference between the Original Item Price and the Item Price.
Ext Item PriceThe total price of SKUs, counting in quantity and discounts.
Item WeightThe weight of the product.
Cost Of GoodThe cost of the good of the product.
Is Product Non-TaxableIs the SKU being purchased Taxable or Non-Taxable? (Yes/No)
Is Price OverrideIs the Price set for this SKU a Price Override? (Yes/No)
1st PromotionIf they add a promo code, it only tracks the first Promotion.
Last Modified DateThe date of the last time this order was modified.



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