PayPal Express Checkout
- 31 Mar 2023
- 4 Minutes to read
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PayPal Express Checkout
- Updated on 31 Mar 2023
- 4 Minutes to read
- Print
- DarkLight
- PDF
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Before you can start, you must set up a PayPal account here and enable the new Checkout Editor.
PayPal has quickly become a global leader in online payment solutions. The PayPal Express Checkout button gives wine buyers another way to pay and complements the new checkout tools. Online shoppers appreciate the convenience and security of PayPal. They can pay with their PayPal balance, bank account, or credit card without sharing or entering any information on the merchant's site.
Enabling PayPal Express Checkout will give your customers an additional payment method (PayPal) during their checkout experience on your website.
PayPal Express Checkout Setup
1. Go to developer.paypal.com.
2. Click Log into Dashboard in the upper right.
3. Login with your regular PayPal account credentials.
4. Click My Apps & Credentials in the upper left once logged in.
5. Scroll to the REST API apps section and select Create App.
6. Type in any app name (usually your business name) and click Create App.
7. Click Live in the upper right (default is Sandbox).
8. Click Show under Secret.
9. Set your PayPal account to Live in the top right-hand corner.
10. In the WineDirect Admin Panel, go to Settings > Website Settings > Store tab. Enter your PayPal Client ID and PayPal Client Secret and hit Apply Changes. (Note: User must be a Domain Admin and enable Developer settings to access Website Settings. If you cannot access Website Settings, please get in touch with ecommsupport@winedirect.com).
10. Once it displays Account Connected, your customers can use PayPal as a payment method.
Note: Depending on your PayPal account settings, your transactions may not send back Billing Information such as name, address, and phone number to WineDirect. If this is the case for you, please get in touch with our PayPal partners at 1-855-787-6116 Option 2. Let them know you are using WineDirect and ask them to enable the Billing Address flag.
PayPal Express Checkout FAQ
Is Paypal Express Checkout available for any WineDirect ecommerce client?
Currently, PayPal Express is only available on New Checkout.
What steps should I expect to see when checking out using PayPal?
Customers will see that you offer PayPal on the cart, as it will appear with your other payment options.
On The Checkout Page:
- The customer goes through the checkout process
- On Billing Information, they click the PayPal tab
- The customer enters a billing contact email (this email will receive the order confirmation)
- Customers click continue and can review their order details before proceeding to PayPal.
- The customer clicks 'PayPal Checkout,' and a modal opens
- The customer logs in to PayPal and clicks 'Pay Now' to finalize the order
- The customer is sent to the receipt page on your website (the order has now been placed)
Does Paypal collect the entire order amount and then send the balance after subtracting their fee, OR do we receive an invoice for sales fees periodically?
PayPal will take the fee out of the transaction. So there is no invoice or bill that you need to deal with.
How does a Paypal payment appear on an order?
Will Paypal be considered a Payment Type?
When Paypal is enabled, a Payment Type named "Paypal" will automatically be created. For Reporting, orders processed using Paypal as payment will display "Paypal" under the Payment Type column.
Why is the PayPal pop-up in my Checkout not working?
The most common reasons are:
- The credentials provided aren't correct (i.e., a typo or something).
- The Account isn't a business account.
- The Account isn't set to be live.
What kind of PayPal Business Account should I sign up for?
You'll need a PayPal Express Checkout Business Account. You can set one up here.
Can I use one PayPal Business Account across multiple websites?
While it is possible, we highly do not recommend doing this. Each Paypal Business Account can only have one registered business name. Your customers will only see that business name regardless of which website they ordered from. This can lead to confusion and chargeback scenarios.
There is also no method of differentiating which websites orders are coming from on the reporting side. The best practice would be to create one Paypal Business Account per website.
How do I refund a PayPal order?
Once you process a refund in WineDirect, the refund will automatically refund in PayPal. No need to log In to PayPal as well - the refund is done for you automatically!
Can I use a PayPal account to replace the Credit Card on File for Club Memberships?
At this time, PayPal cannot be used to replace the Credit Card on File for Club Membership. It isn't available as a Payment Type on the Club Signup Form.
Why are my PayPal orders displaying no information under Billing Information?
Depending on your PayPal account settings, your transactions may not send back Billing Information such as name, address, and phone number to WineDirect. If this is the case for you, please get in touch with our PayPal partners at 1-855-787-6116 Option 2. Let them know you are using WineDirect and ask them to enable the Billing Address flag.
Why are some Promos not applying to PayPal transactions?
Compared to Credit Card transactions, PayPal transactions are captured earlier during the Website checkout flow. Because of this, if a customer purchases without logging in first, any Promos they are eligible to receive will not be applied to the order.
For Credit Card transactions, customers can enter their email address on the Checkout page without logging in first and still receive the Promos associated with that email address.
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