Payment Processing

You'll need a payment provider to process orders through your website, admin panel, or POS. WineDirect offers our integrated payments solution in the US and Canada, making accepting payments straightforward and seamless. In Australia, we partner with eWay for payment gateway services.

WineDirect Payments

WineDirect Payments is a fully integrated payments solution that works seamlessly across our ecommerce, wine club, and POS products. Our integrated offering includes:

• Exclusive features include Automatic Credit Card Updating, Same Day Refunds on POS, and the EMV terminal in the US (coming soon in Canada).
• Top-notch customer service, available 24/7 from a team with deep experience with the wine industry.
• Access to the Chargeback Resolution Center (US only), enabling you to quickly and efficiently fight and win more disputes.
• Enhanced security, complete PCI compliance, and $100,000 in protection against a data breach.
• Easy setup: All WineDirect clients are pre-approved for processing; design generally takes a day. 
• Competitive rates and discounts on hardware bundles.

Note: WineDirect Payments is currently available to clients in US and Canada only. 

eWay

eWay is the WineDirect gateway option for Australian clients. 

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Note: The Automatic Credit Card Updating feature is unavailable in Australia.

Automatic Credit Card Updating

Dealing with credit card declines each time you run your wine club can be an administrative headache. Our credit card updater feature automatically updates your club members' cards, decreasing declines by up to 50% and saving your team valuable time and resources. Automatic card updater is an exclusive feature available to WineDirect Plus clients who are processing with WineDirect Payments.

Same-Day Refunds On POS

With WineDirect Payments, you can offer same-day refunds through the WineDirect POS. Before, you needed to place the rebate in the admin panel, but now you can do a refund whenever your customer wants. This exclusive feature with WineDirect Payments is unavailable through any other payment gateway or processor that connects to WineDirect.