POS Compatibility

The ecommerce POS application is optimized for iOS/iPadOS 15 and up. For Desktop Computers and Laptops, the Google Chrome Browser is also supported on Macs and PC. Compatible devices include Credit Card Swipers, Receipt Printers, Cash Drawers, and Barcode Scanners.

Need Hardware?

For additional hardware options compatible with the POS, please get in touch with WineDirect Payments at (818) 346-9888 or via email: support@winedirectpayments.com

iPad, iPad mini & iPad Air

Minimum supported models:

• iPad (gen 4) and newer
• iPad mini two and newer
• iPad Air and newer

Newer devices with iOS 10 up to iOS 16 are also supported. Some hardware has maximum iOS/iPadOS version limits. Check here to see your hardware specs.

 Credit Card Readers

The POS application currently supports the following credit card swipers with a lightning port:

Compatible Mobile Swipers (Recommended): Magtek iDynamo Magtek cDynamo (compatible up to iOS/iPadOS 14)  These units must be encrypted with the custom WineDirect key. WineDirect Payments sells the encrypted units. Devices purchased through other vendors will not work without the WineDirect key. The manufacturer, Magtek, no longer supports direct-to-customer orders. To order these encrypted units, and for all your tasting room hardware needs, please call WineDirect Payments at 818-346-9888, or email: support@winedirectpayments.com

Compatible Desktop Swipers: USB card swipe units with Keyboard Emulation, such as: MagTek 21040145 SureSwipe Dual Head Triple Track Magnetic Stripe Card Reader Usually, any standard swiper that uses a keyboard as the input will work. If your swiper isn't working, open a text editor, then swipe. If nothing shows, this swiper is not compatible. If something shows, it may be compatible). The notepad info should look something like the text below: %B5454545454545454^SMITH/JOHN^01122018000072000000?  ;5454545454545454=01122018000072000001?

Receipt Printers

The POS application (only iOS) will not operate on the 5G Network. Currently supports the following receipt printer solutions (for Desktop POS, you can use most standard Printers):

Compatible Printers: STAR TSP143 (LAN and WIFI Models) STAR TSP113 STAR TSP650 STAR TSP651 STAR TSP654 STAR TSP100III Series - (No Bluetooth, LAN Connection Only) * Setup Documentation * Setup on iOS * Setup for Desktop * Support for Star Printers For Desktop, any printer will work; the printer needs to be hooked up to the computer using Windows or Mac Standard printing setup.

mPOP Combined Printer and Cash Drawer: Star Micronics's mPOP™, Mobile Point of Purchase * Printer Setup * FAQs

Cash Drawers

The POS application currently supports the following cash drawer solutions:

Compatible Cash Drawers: APG Vasario 1416 APG Vasario 1616 Star Micronics Tradition Series, 13x13 and 16x16 * Setup Documentation The way cash drawers work is that whenever you print something, it will open the cash drawer. This means anytime a receipt prints; it will open a cash drawer. So credit card transactions, gift cards, etc., will open the cash drawer on receipt print. We only support cash drawers that hook into the printers, not USB cash drawers, except the mPOP above.  Cash Drawer Setup similar to: STAR TSP 100/TSP143

Barcode Scanners

The POS application currently supports the following barcode scanner solutions, which you will need to source yourself:

	Compatible Mobile Scanners: Datalogic Gryphon GD4520 Durascan D700 * Setup Documentation
	Compatible Desktop Scanners: USB Barcode Scanners with Keyboard Emulation, such as: Esky USB Barcode Scanner *Barcode Scanner Documentation   Any USB barcode scanner that uses the keyboard as the input will work. Instead of having the scan automatically happen, they must click the barcode icon.

Our iOS/ iPadOS Update Policy

We do our best to make sure WineDirect runs smoothly without bugs for every iOS/iPadOS update, which usually happens once a year.

However, we can't foresee all potential issues, so it's our policy to ask that you wait to upgrade the iOS/iPadOS on your Apple products running WineDirect until we give you the all-clear. Upgrades will come without headaches by waiting until we've worked out the kinks, and you can enjoy all the incredible benefits that Apple's enhancements bring with each release.

How will you know when we have everything tested on our end?

Check out our News Releases section for updates about iOS/iPadOS testing, bug fixes, new features, etc.

iOS 16 Update Status

We're cleared for takeoff! You can now update your devices to iOS 16 for iPhones and iPadOS 16 for iPads. Please reference this link to confirm your device's compatibility with these late Apple platform versions.